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White-Label Administrative Support for DOT Testing TPAs

Operations Team
September 3, 2026
Customer support representative wearing a headset at a computer
Unity Testing helps DOT-testing TPAs with white-label back-office support and administration, so your team can stay focused on its employer clients.

Running a DOT drug and alcohol testing program takes consistent attention to the details. Random selections, collection arrangements, participation records, and compliance reports all need to stay organized as a TPA serves its employer clients.

Unity Testing provides white-label back-office support and administration for other TPAs. Our role is to support the work behind your service, under your brand, while your team maintains its client relationships.

Support built for DOT-testing TPAs

This service is for third-party administrators working with U.S. DOT-regulated employers. It brings Unity’s focus on drug and alcohol testing program administration to TPAs that need additional back-office support.

Every TPA operates differently. A conversation about your programs, current processes, and support needs helps establish the scope of work before an engagement begins.

Experience with random and consortium programs

Unity’s core business is administering DOT random and consortium-style testing programs through a cloud-based compliance system. Our program capabilities include:

  • Random selections for programs covering FMCSA, FAA, FRA, FTA, PHMSA, and USCG-regulated employers
  • Alternate selections and easy participation verification
  • Program records and audit-ready compliance reports
  • Access to a network of about 8,000 U.S. collection sites
  • Separate pre-employment testing

These capabilities describe Unity’s testing-program services. The responsibilities included in a white-label support arrangement are agreed with each TPA based on its needs.

Your brand and client relationships

White-label support allows Unity to assist behind the scenes while you remain the face of your service. The goal is to give your team practical administrative support without changing the identity your clients know.

Unity is a third-party administrator, not a Medical Review Officer. Our white-label offering focuses on back-office support and administration for testing programs.

Start with your program needs

Tell us about the employers you serve, the programs you manage, and where your team needs support. We can discuss an appropriate scope and provide a quote for your organization.

Contact Unity Testing to discuss white-label administrative support, or learn more about support for TPAs.

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